Update My Profile
To change profile information in your portal, navigate to Administration > My Profile. From here, you can:
Update or add contact information
Note
You can't change the email address associated with your Sertifi account. The Super Admin for your portal will need to create a new admin account using the correct email.
Change Your Password
Navigate to Administration > My Profile.
Click Change Password in the Maintain My Account section.
Enter your current password.
Enter your new password. Your password must use at 12 characters and contain one uppercase letter, one lowercase letter, one number, and one special character.
Accepted special characters are @ # $ % & * - ! + = . ? ( )
Enter your new password again in the Confirm Password box.
Click Save.
Upload a Profile Photo
Navigate to Administration > My Profile.
Scroll to the bottom of the page and Click Edit Personal Info.
Click Choose File. Select a file on your computer or device, and then click Open.
Scroll to the bottom of the page and then click Save.
Update Contact Information
Navigate to Administration > My Profile.
Scroll to the bottom of the page and Click Edit Personal Info.
From here, you can edit or update the following information:
First name - enter your first name. (Required)
Last name - enter your last name.
Initials - enter your initials.
Title - enter your title.
Company - enter your company name.
Address Info
Language - select the language you want your portal to display in.
Prefill Signature Fields - select this box if you want to prefill signature forms with your information in documents where you are countersigning.
Click Save.