Skip to main content

Sertifi Support Site

Reports

Your Sertifi portal contains a reporting section so you can gather insights and analytics on your signature documents, user activity, and overall trends amongst the payments or authorizations you collect.

If you use Sertifi e-Signatures, Payments, or eAuthorizations, you can access the following reports:

Additionally, you can request subscriptions to various Sertifi custom reports. These custom reports provide a deeper look into your document data and Sertifi Admin activity. Available reports for subscription include:

  • Admin Activity by Site

  • Rollup Report: Admins by Site

  • Deactivated Users

  • Document Database Report

  • eAuthorization Usage by Sender Report

  • MerchantLink End of Day

  • Rollup Report: Monthly Totals by Site

  • Payments: End of Day

  • Payments: Transaction Status

  • Rollup Report: Payments End of Day for All Sites

  • Shift4 End of Day

  • Usage Totals

Note

To request a subscription to a custom report, contact support, or your Sertifi Customer Success Manager.

Sertifi recommends subscribing to the Rollup Reports if you manage more than one account, or Sertifi portal, so you can gather metrics across all your portals.

You can also request a custom report, to either create a new report unique to your needs, or to add additional information to a preexisting report. Contact your Customer Success Manager for more information and pricing.