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Sertifi Support Site

Search by FileID

In your Sertifi portal, Super Admins and Power Admins can search for files by their respective FileID number.

To do this:

  1. Navigate to Administration > Search By FileID.

  2. Enter the FileID number into the search field, and click Search.

You can also find a document's FileID by navigating to View Files and then clicking on the name of the file. From here, you can either:

  • Pull the FileID from the roomid parameter in the page URL

    roomid_fileID_param.png
  • Click View Certificate and grab the FileID from the page that loads.

    view_certificate.png