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Sertifi Support Site

Grant Sertifi Access to Your Salesforce Organization

In some cases, you may need to grant Sertifi access to your Salesforce organization, such as during a Quick Install process. To do this, follow the instructions for either Salesforce Lightning or Salesforce Classic below:

Salesforce Lightning Instructions

  1. Log into your Salesforce.org.

  2. Click on your avatar in the top-right corner of the page.

  3. Select Settings.

  4. In the left-hand navigation menu, select Grant Account Login Access (you can locate this option by typing Grant Account Login Access into the Quick Find box).

  5. Next to Sertifi Support, select 1 Month in the the Access Duration dropdown menu.

  6. Click Save.

Salesforce Classic Instructions

  1. Log in to your Salesforce.org

  2. Navigate to your name near the upper-right corner of the page.

  3. Click the name dropdown.

  4. Click My Setup or My Settings from the dropdown list.

  5. Click Personal ion the left-hand side of the page.

  6. Click Grant Account Login Access.

  7. Next to Sertifi Support, select 1 Month in the the Access Duration dropdown menu.

  8. Click Save.