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Sertifi ePayments and OPERA

Sertifi offers a direct integration with Oracle Hospitality OPERA enabling Sales and Catering teams to securely collect advanced deposits from guests in a streamlined manner. The payment information for the deposit is pushed straight through from your Sertifi Portal to your OPERA system without the need to re-key any information.


The behind-the-scenes process works as follows:

  1. A sender sends a payment request to a payer and includes the confirmation number of the reservation on the folder they create in Sertifi.

  2. A payer receives the request to make a payment through the Sertifi Portal.

  3. The payment information gets posted directly to the payment gateway you use via Direct Post API.

  4. The card verification, authorization code, token, and other details are securely returned to Sertifi from the payment gateway.

  5. Sertifi pushes the credit card data and a deposit statement into your OPERA system. The data sent to OPERA includes:

    • Credit card data

    • Reference/Remark that includes the card type, deposit amount, and a link to the folder in Sertifi.

    • Reservation status (future, checked-in/in-house, checked out)

  6. The payment request is then pushed to the reservation or the group master, depending on what was included in the original payment request.

This entire process is performed with TLS 1.2+ encryption to protect all information flows and communication.

Get Started

To start using Sertifi ePayments and OPERA:

  1. Contact your Oracle/OPERA representative and give them the following product ID: 5100/041 / OPP-KSK.

  2. Gather the appropriate information.

  3. Contact your CSM to set up your plugin and provide them with details from your Oracle/OPERA representative and perform testing.

  4. Enable the Confirmation Number on the Sending Page Defaults Page as a Sertifi Super Admin.

  5. Optional - Create your signature documents with the appropriate OPERA fields.

  6. Monitor and fix errors using the OPERA Status report.