How to Limit Fraud and Chargebacks
This video covers how to reduce risk at your property when handling third-party Authorizations, including strategies for fraud prevention and leveraging Sertifi’s anti-fraud tools.
Tip
While we recommend watching the complete tutorial video, you can use the video player bar to skip between sections. The topics/chapters are listed below.
Topics Covered
00:33 – Introduction/Overview
01:44 – Fraud and Chargebacks Defined and Described
05:44 – Introduction to Sertifi’s Anti-Fraud Tools
06:42 – Scenario: Identifying a Potentially Fraudulent Authorization Form
13:56 – Address Verification Service (AVS)
15:45 – Analyzing the Fraud Score and Risk Factors
20:47 – Rejecting a Booking Based on Fraud Risk
25:13 – Dealing with Chargeback Disputes