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Sertifi Support Site

Sertifi Classic Release Notes

This article contains summaries of the bug fixes, feature enhancements, and new features for the Sertifi releases. The Sertifi Classic releases are named after the day they're released.


This page contains information for all releases beginning after March 2022. For earlier releases, refer to the Sertifi Classic Support site.

Version 0.03.17 (September 2022)

  • Stripe users would sometimes receive duplicate notification emails when processing a payment, leading some to think that payments had been double-charged. This has been fixed. (PAY-2123)

  • Stripe payment descriptions are now automatically generated with more descriptive information, including the portal’s name, folder name, and payment name. (PAY-2084)

  • MerchantLink now supports $0 authorization tests. (PAY-2118)

Version 0.03.15 (August 2022)

  • Error messaging has been updated and clarified in the Freedompay integration. (PAY-2051)

  • Error messaging has been updated and clarified in the Card Connect integration. (PAY-2052)

  • Previously, folders with password protection would sometimes fail to encrypt the password when being saved, which would then cause a database error when a backend server was expecting an ecrypted password. This longer occurs. (ESIG-1294)

  • Timezone offsets in the Payment Due Date field now function correctly. (ESIG-1307)

Version 0.03.14 (July 2022)

  • PDFTron no longer randomly changes document fonts when converting Word files. (ESIG-1175)

  • Users can no longer enter payment due dates that have already passed (ESIG-1172, ESIG-1159)

  • When re-arranging actions in the Configure Sending Actions window, the selected action would expand into a new window, making it more difficult to move. This no longer occurs. (ESIG-1263)

  • Stripe webhook processing has been added; users can now see if a payment was successful or not even if the customer closes their browser window while the payment is processing. (PAY-1931)

Version 0.03.13 (July 2022)

  • In Sertifi Data Fields, some PDF processors would encounter errors if a text field used an inconsistent font size. This has been fixed. (ESIG-1088)

  • Some password-protected PDF documents would appear as blank upon opening. This has been fixed. (ESIG-1264)

  • Previously, custom reminders about payments would be sent, even if the payment had already been refunded or declined. This no longer occurs. (PAY-1760)

Version 0.03.12 (June 2022)

  • Folders containing only payments (but no signature documents) would sometimes be prohibited from being resent to participants. This has been fixed; users can now resend folders to participants as necessary. (ESIG-1160)

Version 0.03.09 (June 2022)

  • Some users reported being unable to sign embedded authorization forms due to missing information in the payment authorization field. This was a caused by a bug that has since been fixed. (PAY-1855)

  • In Stripe, refunds that were successful were sometimes marked as either failed, or still pending. This has been fixed. (PAY-1799)

Version 0.03.07 (May 2022)

  • Stripe now properly applies any needed foreign exchange (FX) fees. (PAY-1797)

  • When using Elavon for credit card payments, users now receive a more descriptive error message if a payer’s last name exceeds the 30-character limit. (PAY-1677)

  • Card Connect now correctly displays information regarding whether or not a payment was successful. (PAY-1759)

  • In FreedomPay, if a merchant is not allowed to process a particular transaction, the user will receive a notification of the card being declined by the card processor. (PAY-1784)

  • When uploading multiple documents, users now see error messages only for documents that failed to upload properly. (ESIG-289)

  • When clicking on the Documents Requiring Your Signature, users are now taken to the Tasks tab, where they can complete the necessary actions for the signature document. (ESIG-1072)