Payment Management
You can perform payment management tasks on the Folder Maintenance page.
AVS Check
You can view the status of the AVS check performed on payments submitted by your customers. In viewing the status of the AVS check, you can determine whether or not to accept a payment. For more information about AVS check and recommended best practices, see Sertifi and AVS.
Clone a Payment
Caution
You will only be able to clone payments if your account has been added to a security group with that permission.
To clone a payment:
To access the payment you need to clone, go to the View Folders page and find the folder containing the payment. Click on the folder name to access its Folder Maintenance page.
Find the payment on the page. Payments are indicated by a credit card icon in the Type column.
Under the Action column, click the orange Clone icon.
Refund a Payment
Caution
You will only be able to refund payments if your account has been added to a security group with that permission.
To refund a payment:
To access the payment you need to refund, go to the View Folders page and find the folder containing the payment. Click on the folder name to access its Folder Maintenance page.
Find the payment on the page. Payments are indicated by a credit card icon in the Type column.
Under the Action column, click the red Refund icon.