Next Gen Payments
New Password Requirements
Beginning July 1st 2024, the requirements for a Sertifi user password will change. New passwords have a minimum length of 12 characters, and must use at least one uppercase letter, lowercase letter, number, and special character.
Accepted special characters are @ # $ % & * - ! + = . ? ( )
You will be prompted to change your password when logging in for the first time after July 1st, 2024.
Sertifi Payments lets you add requests for payments and authorizations when you send documents for signature.
You must have a payment gateway enabled to add payments or authorizations to your files. For more information about the available payment gateways and accepted payment types, see Sertifi Payment Gateways.
Note
When switching between portals, you may sometimes encounter a blank page, or be stuck on a "spinning wheel" page. If this occurs, try accessing your portal through your browser's private mode, such as Chrome's Incognito or Firefox's Private Browsing. To resolve the issue, you can also try clearing your browser's cache.