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Sertifi Support Site

Travel Company Authorizations (formerly eConfirmations)

New Password Requirements

Beginning July 1st 2024, the requirements for a Sertifi user password will change. New passwords have a minimum length of 12 characters, and must use at least one uppercase letter, lowercase letter, number, and special character.

Accepted special characters are @ # $ % & * - ! + = . ? ( )

You will be prompted to change your password when logging in for the first time after July 1st, 2024.

Caution

Beginning May 2024, eConfirmations will be rebranded as Travel Company Authorizations. This change will be reflected in the following locations:

  • Portal home page

  • Portal reporting

  • Account settings

  • Integration settings

  • Security group settings

  • Email notifications

Sertifi Travel Company Authorizations power seamless delivery of B2B payment information between travel companies.

Travel management companies, virtual card providers, and travel suppliers can use our flexible and open API solution to securely and efficiently deliver complete booking details to hotels. Complete travel booking details, including payments and essential guest information, are sent to the hotel's Sertifi portal.

The hotel then uses their Portal to securely access payment data for PMS entry and payment processing. There’s also an option to push booking details and payment data directly into the Reservation within Oracle Hospitality OPERA for payment processing.